tawk.to Hire Chat Agents is a managed live chat staffing service that gives your business access to professionally trained, native-speaking agents for around-the-clock coverage at $1/hour. Built to work seamlessly with tawk.to’s free live chat widget and dashboard, it helps you respond to website visitors instantly, qualify and capture leads, and provide consistent customer support without pulling time away from your internal team.
After signing up, you share key details about your company—such as products or services, common questions, preferred tone, and lead requirements—and choose the hours you want covered. From there, tawk.to’s agents handle incoming chats on your site 24/7/365 (or on your selected schedule), answering routine questions, guiding visitors toward the next step, and collecting contact details when appropriate. You can review conversations, monitor agent activity, and track performance directly from the tawk.to dashboard in real time.
This service is designed for companies that want dependable chat coverage outside business hours, need help managing higher chat volume, or want a cost-effective way to improve response time and conversion. When an agent can’t fully resolve a question, the interaction can be documented and escalated so your team can follow up with accurate information, ensuring visitors still receive a helpful experience. more
Full Time
$2.20 per hour
Schedule up to 40 hrs a week — perfect for connecting with customers during business hours, or a few hours a day.
Double Shift
$1.50 per hour
Need to cover two shifts? Schedule 80 hrs a week and be there more often for your prospects and customers.
Days & Weekends
$1.10 per hour
Busy evenings and weekends? or 18+/hrs a day? Schedule 128/hrs a week, and we'll be there for you.
24x7-365
$1 per hour
The plan that made us famous — at an unbeatable $1/hr, we've got you covered 24x7-365. Your customers are going to love you.
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